General Technician (Porter), Villa Serena Senior Apartments

VESTA MANAGEMENT CORPORATION•Mayfield Heights, OH

50m•Onsite

About The Position

Vesta Management is seeking to hire an affordable housing experienced, results driven General Technician (Porter) to support maintenance operations at Villa Serena Senior Apartments in Mayfield Heights, OH. We're looking for a hands-on team player who takes pride in their work and genuinely cares about creating a positive experience for our residents. Join our team and be a part of Vesta’s success story! What we Offer: At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include: Medical, dental & vision insurance Company matched 401(K) Paid time off- Vacation, sick, floating holidays 12 additional paid holidays Tuition Reimbursement PetPlan Pet Insurance Employee Assistance Program Long & Short-Term Disability Insurance AND MORE The General Technician is responsible for the overall cleanliness and curb appeal of the community including the grounds, amenities, building exteriors and leasing office, parking lots and other common areas of the community. May also assist in the preparation of vacant apartments for move-in by new residents, and resident service requests.

Requirements

1-2 years of related experience.
Strong customer service philosophy with a CAN-DO attitude.
Successful completion of a background check and drug screen required.
Valid Driver's License and clean driving record required.
Excellent interpersonal skills; strong verbal communication skills.
Able to work independently; self-motivated, takes initiative.
Able to work well under pressure/emergency/time sensitive situations.
Able to multitask and prioritize efficiently.
Accepts responsibility and accountability.
Honest and trustworthy; displays integrity.
Professional, in appearance and action.
Shows adaptability.
Able to troubleshoot problems for creative solutions.
Organized and detailed.

Nice To Haves

Apartment community experience preferred.
Multilingual a plus. May be required based on property needs.

Responsibilities

Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.).
Preserves and respects resident, applicant, employee and company confidentiality.
Report for site emergency duties, i.e. flood, winter weather, as requested by management.
Must be knowledgeable of inventory levels of cleaning supplies and equipment, and inform supervisor of shortages, while also ensuring that current supplies and assigned station are kept clean, accessible and organized.
Consistently maintain the overall attractiveness of the property, taking initiative as needed to keep the property looking professional and appealing to current and potential residents, owners, investors, and lenders.
Report any maintenance or physical property needs to the Property Manager and/or lead maintenance personnel for work order input.
Responsible for handling, completing, and documenting all assigned service requests/work orders, ensuring that our residents’ maintenance needs are met properly, quickly, thoroughly, and professionally. May be responsible for pool maintenance, depending on property needs.
Assists with moving appliances, abandoned furniture and unloading and storing supplies.
Ensure unsafe conditions are corrected immediately, and practice “safety first”.
May assist in preparing vacant apartments for occupancy.
May assist in trash out and clean out of food, furniture, appliances, and other debris within assigned vacant unit.
After final maintenance, painting, and floor work in a vacant unit, the General Technician may be responsible for the last “sparkle”/touch prior to final move in ready inspection.
Report any additional maintenance needs including repairs or replacements.
Other duties as assigned by management.