GENERAL SERVICES SPECIALIST - 60063760

State of Florida • Tallahassee, FL

13d • $40,000 - $50,000

About The Position

This is a Career Service position with the Headquarters General Services Team. Current employees will be compensated in accordance with the DCF salary policy.

This is a highly responsible professional position This position is responsible for the administration of insurance and damage management as it relates to the Department's fleet operations.This position will also assist in other areas within the fleet team to include but not limited to, monthly vehicle log submissions, HQ motorpool operations, maintenance, and updates to policies.

The incumbent in this position must display exemplary customer service and communication skills and have the ability to perform the following duties:

Requirements

• Knowledge of the principles and techniques of effective communication.
• Basic knowledge of automotive repair and best practices.
• Knowledge or experience managing automotive insurance claims.
• Ability to understand and apply applicable rules, regulations, policies, and procedures relating to vehicle acquisition, use, maintenance, crashes, property and records management.
• Ability to establish and maintain effective working relationships and communicate effectively with customers and coworkers.
• Ability to utilize problem-solving techniques and make independent decisions in accordance with documented processes.
• Ability to plan, coordinate, and organize work assignments.
• Ability to prepare reports and gather data.
• Proficient with Microsoft Excel, Word, and PowerPoint.
• Must possess a valid class E driver’s license.
• High School Diploma/GED

Responsibilities

• Work directly with field staff to coordinate and provide policy guidance on vehicle insurance, damage reports, and resolution. Encumbent will be directly responsible for managing all vehicle loss/damage claims and legal inquiries ensuring that processes are navigated and notifications are sent as required.
• Review and process vehicle usage log submissions.
• Review repair/mantenance fro best value in accordance with Department policies and procedures.
• Manage the Department's vehicle insurance policies and ensure that invoices are paid timely.
• Drive Department vehicles to and from service appointments and as needed to conduct state business.
• Perform other related duties as assigned.

Benefits

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED