General Sales Manager

Ourisman Subaru•Waldorf, MD

About The Position

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking an experienced and results-driven General Sales Manager to lead our sales team. The General Sales Manager will be responsible for overseeing all aspects of the sales department, developing effective sales strategies, and ensuring that the team meets or exceeds sales goals while providing outstanding customer service.

Requirements

Proven experience as a Sales Manager or General Sales Manager in the automotive industry, with a successful track record of meeting or exceeding sales targets.
Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
In-depth knowledge of automotive sales processes, customer relationship management, and market dynamics.
Excellent verbal and written communication skills, with the ability to effectively present information and negotiate deals.
Strong analytical and problem-solving skills, with the ability to interpret sales data and make strategic decisions.
A strong commitment to providing excellent customer service and maintaining high customer satisfaction.

Responsibilities

Lead, manage, and motivate the sales team to achieve and exceed sales targets and objectives.
Develop and implement effective sales strategies and marketing plans to drive sales and enhance customer engagement.
Ensure a superior customer experience by overseeing the sales process, addressing customer inquiries, and resolving issues promptly and professionally.
Recruit, train, and develop sales staff, providing coaching and performance feedback to enhance their skills and career growth.
Collaborate with the inventory team to ensure an optimal selection of vehicles that meet customer demands and market trends.
Monitor and analyze sales performance metrics and financial data to ensure department profitability and identify opportunities for improvement.
Build and maintain strong relationships with customers, vendors, and financial institutions to support business growth and success.
Stay informed about industry trends, competitor activities, and customer preferences to adapt strategies accordingly.