General Sales Manager

Mossy Auto Group•San Diego, CA

14h•$175,000 - $230,000

About The Position

The GSM leads a proficient workforce in overall operations of the dealership to meet or exceed sales forecasts & objectives, gross & net profit goals & customer satisfaction objectives. Our ideal candidate has Automotive General Manager or high-volume General Sales Manager Experience. Employees in this position will be paid a base salary, plus commissions. Commission amounts vary based on performance, but the expected average annual earning in this position are $175,000 to $230,000. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Requirements

Leadership & people skills that contribute to effective communication in managerial responsibilities
General Manager or General Sales Manager at High Volume Dealership Experience is required
Proven track record of achieving goals
Strong record of consistent positive Customer Satisfaction results
Team-oriented & effective in creating a positive work environment
Professional appearance & strong work ethic
Must be an overachiever who is focused, creative, competitive with a positive attitude/high energy personality
Clean driving record/ valid CA drivers license.

Responsibilities

Promote & understanding of & strong commitment to client satisfaction & to the Mossy Team
Plans and implements successful dealership operations
Maintains CSI at or above company standards
Assesses the operations of all dealership departments to improve performance & set profitability goals & objectives
Oversee & work with department managers to improve operations, performance, and profitability
Oversee training and supervision of all dealership employees; along with hiring & discipline
Meet daily with department managers to review prior day performance, prevalent decisions, issues of concern, and to service daily objectives
Maintains good working relationship with manufacturer and lending institutions
Establish and/or approve policies & procedures to ensure dealership operations comply with applicable federal, state & local laws & regulations
Encourages compliance with applicable laws and regulations
Serves as effective dealership representative to community
Attend monthly financial statement review to discuss the results & implications of the financial statements
Conduct monthly operating plan meeting to review the previous months performance relative to objectives & to review & approve MOP for upcoming month
Handle client complaints & interactions in an attempt to maintain longevity of client relationships while maintaining the integrity and interest of Mossy
Tour dealership daily for visual inspection of property, contact with employees & to create awareness of dealership activities
Meet weekly with team managers, sales consultants, finance managers, service manager, parts manager & business manager to review & evaluate the performance of the departments, teams, & individuals, to determine progress relative to objectives & to discuss all other areas of concern