General Sales Manager
About The Position
Trane in Cleveland / Toledo, OH is hiring a General Sales Manager to join our team. In this role, you will function as sales leader for new systems, services, and contracting revenue streams across our two Northern Ohio offices in Cleveland and Toledo. You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with consulting engineers, contractors, and building owner accounts. This Sales leader role consists of all the responsibilities on processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction.
Requirements
- Bachelor's degree in engineering, engineering technology, business OR equivalent from a four-year college or university preferred, OR equivalent combination of education and experience.
- Minimum five (5) years of related experience in a sales leadership role.
- Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Responsibilities
- customer and regional sales management
- new customer acquisition
- customer satisfaction measurement
- price management
- marketing
- maximizing account penetration
- market penetration
- customer retention
- hiring and on-boarding of new sales associates
- continued assessment of skills and administering necessary training
- setting quotas
- accurate sales forecasting and consistent use of Trane sales tools and systems.
- achieving annual objectives regarding profit, volume, margins, business mix, and share.
- promoting all Trane Systems linkage Programs: including In-Warranty-Service Agreements and when appropriate, Building Automation to Service.
- Assemble high performance teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.
- Manage ongoing performance by monitoring and coaching Account Managers' effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.
- Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed.
Benefits
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Merchant Wholesalers, Durable Goods
Number of Employees
5,001-10,000 employees
