General Sales Manager

Lithia & Driveway • Farmington Hills, MI

3d

About The Position

Farmington Hills Toyota, a mid-sized dealership with a loyal customer base and a beautiful, state-of-the-art facility, is seeking a General Sales Manager (GSM) to lead our sales team to new heights. If you’re a proven leader with a passion for automotive sales and team development, this is your opportunity to join one of the largest automotive retailers in the nation. As part of the Lithia & Driveway Family, you’ll enjoy industry-leading benefits, all the tools and support to succeed, and unparalleled opportunities for career advancement!

Requirements

• Demonstrated leadership abilities to develop and motivate successful teams
• Excellent organizational and time management skills
• Solid working knowledge of computers and systems
• Strong team player and leader
• Ability to maintain excellent customer satisfaction scores
• Successful background in financial/budgeting roles
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Prior luxury brand experience, a plus

Responsibilities

• Oversee all sales operations, ensuring sales targets and customer service standards are met.
• Recruit, train, and develop a high-performing sales team.
• Manage daily activities and hold team members accountable to Lithia’s sales process.
• Engage with customers to ensure an exceptional buying experience.
• Resolve escalated customer concerns promptly and professionally.
• Complete reporting and administrative tasks accurately and on time.

Benefits

• Aggressive incentive-based compensation plan with amazing earning potential
• Beautiful, state-of-the-art facility
• Great brand and product line with loyal customers
• Professional, fun work environment
• Medical, Dental & Vision Plans
• Paid Holidays & PTO
• Company-paid Short & Long-term Disability Insurance
• Company-paid Life Insurance
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase Program
• Plenty of opportunity for advancement!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED