General Officer/Flag Officer Communications Technician

SAIC•Colorado Springs, CO

10h

About The Position

This position is for a Communications Technician specializing in supporting General Officer/Flag Officer communications. The role requires expertise in installing, configuring, and maintaining various IT systems, including operating system workstations, software packages, NIPR & SIPR devices, Trusted Thin Clients, and SVOIP devices. The technician will also be responsible for troubleshooting, managing access, and maintaining documentation. SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Their robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. SAIC integrates emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. SAIC is approximately 24,000 strong, driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, headquartered in Reston, Virginia, with annual revenues of approximately $7.5 billion.

Requirements

2 or more years’ experience with installing, configuring, and maintaining operating system workstations in support of business processing requirements
2 or more years’ experience with software installations and upgrades to operating systems and layered software packages
2 or more years’ experience with scheduling installations and upgrades and maintaining them in accordance with established IT policies and procedures
2 or more years’ experience with imaging NIPR & SIPR devices to achieve optimum performance levels
Experience installing, uninstalling and troubleshooting Trusted Thin Clients (TTC) and a basic understanding of a virtual environment
2 or more years’ experience with developing and maintaining a comprehensive operating system hardware and software configuration database/library of all supporting documentation
2 or more years’ experience with maintaining a continuous monitoring effort for all incident and service request to ensure a continuous improvement environment for quality of service
2 or more years’ experience with contacting customers to provide real time updates regarding incident and/or service request(s)
2 or more years’ experience with maintained access to NIPR, SIPR workstations, and all additional programs used to assist the N & NC users
2 or more years’ experience with knowledge of DoD Mailbox provisioning using DOD Enterprise Provisioning Online (DEPO)
2 or more years’ experience with administrative privileges and experience using Active Directory such as creating, moving and deleting users and computers
2 or more years’ experience with configuring, imaging, troubleshooting and utilizing Commercial Solution for Classified Solutions (CSFC) devices
2 or more years’ experience with installing, configuring & provisioning SVOIP devices through a call manager
2 or more years’ experience with resolving technical issues through a remote access capability
2 or more years’ experience with familiarization with Xerox & HP printers to include Print Management functions