Communications Officer I
About The Position
The Communications Officer I performs skilled technical and administrative communications work within the Regent University Police Department Communication Center. This position is responsible for receiving, evaluating, and transmitting critical information via radio, telephone, and multiple computer-aided systems to support law enforcement and public safety operations. The Communications Officer I exercises independent judgment in processing inquiries, complaints, and requests for emergency and non-emergency assistance, determining appropriate actions in accordance with training, departmental policies, legal mandates, and established procedures. By maintaining constant situational awareness, the Communications Officer I safeguards life, property, and security across the Regent University and Christian Broadcasting Network (CBN) campuses. The role contributes to a comprehensive and integrated public safety program through effective communication, coordination, and collaboration with the campus community as well as local, state, and federal public safety partners.
Requirements
- Education: High school diploma or GED required. An associate's degree or a bachelor’s degree is preferred.
- Ability to obtain CPR and First Aid certification.
- Must have successful background investigation, psychological, and drug and alcohol test.
- Strong typing skills and demonstrate competence in Outlook, Word, Excel, and Internet applications.
- Be physically, emotionally, and mentally fit for duty, passing exams required annually or as directed.
- Attends and successfully completes the Campus Police Communications Academy, HRCJTA, and on-the-job training, to include achievement of needed certifications.
- Prerequisites for the Job: Must possess a valid driver’s license with a clean driving history.
- Commitment to Regent’s core values of Excellence, Innovation, and Integrity
Responsibilities
- Emergency Call Handling
- NCIC/VCIN Operations
- Critical Incident Coordination
- Equipment and System Operations
- Radio Frequency Monitoring
- Officer Safety and Information Management
- Recordkeeping and Documentation
- Community Service and Engagement
- Training and Development
- Emergency Preparedness and Critical Incident Management
- Behavioral Intervention and Campus Safety Coordination
- Crisis and Emergency Response
Benefits
- Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
