About The Position

This posting may be used to fill multiple vacancies. POSITION DUTIES - This employee must demonstrate skills in the full variety of work processes performed within the Customer Information Division (CID). The incumbent is a customer service representative in the call center who retrieves and interprets information for the public, police, and governmental agencies as well as for other Department of State employees. In addition, this employee provides interoffice record lookup service for DOS branch offices. Position Description - General Office Assistant 5-E7 APPOINTMENT TYPE/BENEFITS - This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.

Requirements

  • Educational level typically acquired through completion of high school.
  • General Office Assistant 5 - No specific type or amount of experience is required.
  • General Office Assistant 6 - One year of administrative support experience.
  • General Office Assistant E7 - Two years of administrative support experience, including one year equivalent to the intermediate level.

Responsibilities

  • Retrieves and interprets information for the public, police, and governmental agencies
  • Provides interoffice record lookup service for DOS branch offices

Benefits

  • eligible to participate in the benefits offered by the state

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Executive, Legislative, and Other General Government Support

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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