Harley- Davidson of Panama City Beach Needs General Merchandise Associates

Ferman Auto•Panama City Beach, FL

13d

About The Position

Provide exceptional guest service, proactively engage, and sell to guests , set up and maintain an appealing retail environment and control inventory. The sky’s the limit when you work for one of the largest Harley-Davidson groups in Florida and one of the most forward- thinking and progressive automotive groups in the industry. The ideal candidate is friendly and presents a positive attitude , is energetic, self-motivated, can multi-task effectively in a fast-paced environment, detail oriented and possesses excellent communication and organization skills. You are someone who seeks to build strong relationships and deliver incomparable Guest service . Honesty, integrity, perseverance, job commitment, and the will to succeed in a highly competitive industry are the qualities our candidates possess.

Requirements

Possess the ability to use a computer.
Meet requirements for manufacturer certifications in the areas of product knowledge and technology.
Excellent verbal & non-verbal skills, listening skills and ability to problem-solve.
Present a professional and well-groomed appearance.
High school diploma or GED equivalent required.
Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States.
Must be able to pass a pre-employment background screening and drug test.

Nice To Haves

Prior parts sales experience a plus but not required.

Responsibilities

Setup and maintain an appealing retail environment and assist all Guests with their shopping and purchase of merchandise.
Greet Guests immediately, in a courteous and friendly manner from In-Front of the counter not behind.
Develop and share knowledge of merchandise.
Must possess the ability to work with several Guests at one time while maintaining individual Guest satisfaction.
Point out any sales, specials, new merchandise and offer additional product that may compliment the Guests purchase.
Accept cash & credit card payments for merchandise purchases.
Keep cash register accurate.
Handle Guests complaints reasonably (use H.E.A.T.), showing empathy and a positive attitude, and demonstrate our commitment to excellent Guest service.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.).
Ensure merchandise displays are stocked, clean, and appealing to Guests.
Request capture and or verify Guest data for 100% of the Guests 100% of the time.

Benefits

Competitive salary commensurate with experience.
Excellent growth and opportunities for advancement.
Modern, state-of-the-art service facilities.
Paid training and education to achieve, and maintain, any job certifications required.
401K with company participation.
Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
Short-term & long-term disability insurance available.
HSA (health savings account).
PTO (paid time off).
Employee pricing for new & used motorcycles service parts and merchandise.