General Manager

Dave & Buster's•Buffalo, NY

13d•$81,299 - $95,646

About The Position

THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes. What we are looking for! Proven track record of successfully managing operations and meeting financial goals Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment Solid understanding of financial reports, budgeting, and forecasting Experience with cost control, inventory management, and profitability analysis Exceptional skills in delivering high-quality customer service and resolving issues effectively You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks Excellent verbal and written communication skills for interacting with staff, customers, and vendors Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

Requirements

21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Benefits

Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster’s Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities