General Manager - 2168

Jiffy Lube • San Antonio, TX

4d

About The Position

The General Manager (GM) directs and manages the overall daily operations and
success of one retail/automotive service store. The GM adheres to company
guidelines and goals to obtain optimum efficiency, professionally develop their
staff, and maximize profit by performing the duties listed below.

Requirements

• Valid US Driver's License.
• Minimum of 1 year of prior Retail Service Management experience in relevant field (Automotive, Fast Food, Retail Sales, etc.).
• Authorized to work in the US without sponsorship.
• Prior Experience with Key Performance Indicators in retail sales growth.
• Ability to perform the responsibilities of the job.
• Ability to calculate figures and manage budgets.
• Ability to communicate in English (written and orally).
• Efficiently use the internet, computers, and complete documents on tracking forms
• Able to stand for an extended period.
• Ability to (occasionally) lift over 50 pounds.
• Ability to bend, stoop, reach, crawl, and climb stairs.
• High School Diploma or equivalent
• Comfortable working in an enclosed and/or semi-outdoor environment.

Nice To Haves

• Excellent customer service and communication skills.
• Attention to detail, dependability, and professional demeanor.
• Proven leader with an interest in the professional development of their team.
• Dedication to following safety policies and procedures.
• Willingness to undergo on the job training and a growth mindset.
• Ability to work in a fast-paced environment while multi-tasking.

Responsibilities

• Open and/or close the store, maintain a clean and attractive store appearance, and ensure store and equipment maintenance is performed through vendors and staff.
• Interview and acquire staff based on store needs, ensure all employees are properly trained on the job and certified within required timeliness.
• Manages staff by assigning work posts, scheduling work hours, evaluating job performance, and provides disciplinary actions including terminations when necessary.
• Responsible for financial performance. The GM looks for opportunities to grow the business and improve profitability, customer retention, and net sales.
• Manage cash and credit card activities, reconcile register receipts and cash charge slips, and makes bank deposits.
• Prepare paperwork associated with cash receipts, sales statistics, employee records, etc.
• Monitors inventory levels to prevent shrinkage, orders and receives supplies.
• Direct and participate, as needed, in customer service functions such as greet customers, explain products and services offered, resolve/handle customer complaints, and operate point of sale hardware and software.
• Direct and participate, as needed, in automotive maintenance services along with Technicians, and drive automatic and manual transmissions.
• Enforce all safety lifesaving rules as well as all the safety guidelines established, maintain compliance with OSHA and Federal and State Environmental Regulations.
• Report any workers' compensation claims.
• Other duties as assigned by District Manager.

Benefits

• Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine
• Employer Funded Basic Life & Accidental Death Dismemberment
• Paid Time Off
• 401(k) Match
• Bonus structure for JLU Module completions within set timeframes
• Performance-based monthly bonus structure
• Employee discount on parts and services
• Additional benefits available: Dental Plan and/or Vision Plan Life & Accidental Death Dismemberment and/or Accident Short-Term and Long-Term Disability Critical Illness and/or Cancer and/or Hospital Indemnity Flexible Spending Account (FSA) and/or Dependent Care FSA Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
• Full-time employees only

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees