General Manager

Emler Swim SchoolMadison, WI

About The Position

We are seeking a General Manager who will enjoy FULL and ACTIVE days, spent working both in and out of the pool, constantly interacting with children, families, and coworkers. Aquatic experience isn't necessary since we provide comprehensive training. This is an opportunity to love your job where you will be creating exceptional experiences for kids, customers and employees. Emler Swim School’s investment in your career growth includes active participation in a formal professional development program. During your first year of employment, you will attend weekly meetings with key business leaders at your location centered around employee management and development, business growth and more! Emler Swim School is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)!

Requirements

  • Undergraduate College degree (5 years of relevant leadership/work experience may be considered)
  • 2-3 years of management experience (supervising a department/division/site/team)
  • Proven success in leading, motivating, and empowering a team
  • A genuine love for teaching children
  • Ability to recognize problems and resolve them on the spot
  • Excellent customer service skills - it must be natural for you to want to say "yes!"
  • Ability to set goals, create plans and convert plans into action

Responsibilities

  • Hiring, coaching, leading and inspiring a team - both in aquatics and customer service.
  • Drive exceptional customer experiences and satisfaction! Lead by example, working front-line shifts and through team enhancement and development.
  • Calmly, positively and proactively respond to challenges.
  • Maintain a clean and safe facility.
  • Master our teaching curriculum and customer service practices.
  • Create a caring, fun, friendly and effective work environment!
  • Create and manage schedules and lead regular team meetings
  • Manage employee engagement and retention.
  • Develop your operations team to be industry leaders.
  • Directly manage key performance indicators to ensure the location is operating efficiently and effectively.
  • Manage and operate a profitable business.

Benefits

  • Full salary range: $53,750-$73,750
  • Up to $17,000 annually in bonus potential
  • Participation in an Employee Equity Plan
  • Health, dental, vision and life insurance plan options
  • Short term and long term disability insurance
  • Voluntary Aflac supplemental insurance plans at discounted rates
  • 401k with employer matching
  • Paid Time Off
  • Discounted rates on pet insurance
  • Discounts on products and services through LifeMart
  • Development, training and company-sponsored events
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