General Manager

Miguel's Jr.•Corona, CA

46d

About The Position

General Manager Position Summary: The General Manager is the Front and Back of the House team’s leader and has full business responsibility for a QSR restaurant. S/he represents the brand and business within the community and builds and internally develops his/her team comprising of AGM, Shift Supervisors, and restaurant team members covering BOH and FOH responsibilities.

Requirements

Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact
Proven ability to lead, manage and motivate a team
Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
High School Diploma or Equivalent

Nice To Haves

Has flexible availability, including nights and weekends (a plus!).

Responsibilities

Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
Creates a positive work environment across the team and in the work environment to promote sales and retention of top talent.
Manages the financial and operational performance of the business to meet and exceed the locations and overall company’s goals/metrics (as currently represented by its Business Scorecard).
Promotes guest service proactively and represents the company on guest recovery regarding restaurant-level issues/complaints
Actively and constantly sources, solicits, interviews, and selects top talent from an ongoing pool of external, internal, and referred candidates to fulfill current and future needs.
Leads by example through formal performance management, training, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
Completes other duties as assigned by Area Manager
Obtain a SERV Safe Certification within 90 days of hire