General Manager 3885

Bagel Brands•Penfield, NY

22h•$55,000 - $58,000•Onsite

About The Position

At Bruegger’s Bagels, the company is committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese, while also prioritizing work-life balance for its team, with stores closing at 2pm. The General Manager oversees all aspects of the store with a “treat it like you own it” philosophy. This role involves starting as early as 4am for the first bake and store opening, ensuring the store is audit-ready, executing catering, mobile, and in-store orders, and providing an exceptional customer experience. General Managers are hands-on operators, floating in all positions during breakfast and lunch rushes, managing breaks, and aiming for good customer survey results. After closing at 2pm, it usually takes 30-45 minutes to close and prep for the next day, with administrative tasks like scheduling, ordering, or inventory often done before opening or after everyone leaves. The role also includes taking the daily deposit to the bank, ensuring completion well before dinner time. The company provides 5 weeks of training for this position.

Requirements

Must be at least 18 years old
1-3 years prior General Manager or Assistant General Manager experience in a restaurant setting
Hands-on operator
Ability to simultaneously motivate and inspire the team
Tried and true strategies for achieving food cost goals and labor targets
Ability to recruit quality team members
Ability to develop internal talent

Nice To Haves

Prior exposure to P&L analysis

Responsibilities

Overseeing all aspects of the store with a “treat it like you own it” philosophy
Starting as early as 4am to do the first bake and open the store
Making sure the store is audit ready
Executing catering, mobile, and in-store orders
Ensuring customers have an exceptional experience
Motivating and inspiring the team
Floating in all positions where needed during breakfast and lunch rushes
Keeping up on breaks
Generating good customer survey results
Squeezing in schedule, order, or inventory tasks
Taking the daily deposit to the bank
Achieving food cost goals and labor targets
Recruiting quality team members
Developing internal talent

Benefits

Competitive Pay - $55,000-$58,000
Attainable quarterly bonus
Medical benefits
Dental benefits
Vision benefits
HSA/FSA
Disability insurance
Life insurance
401K + company match
NO NIGHTS/NO EVENINGS - Operating hours 6am-2pm
Paid Time Off (PTO) - Accrue 180 hours in first year
Opportunity for promotion (80% of new District Managers in 2022 were promoted from GM)
Pet insurance
Tuition reimbursement
Adoption assistance
Discounts on your favorite things (Tickets at Work, Sprint, Quicken Loans and company swag)
Employee Assistance Program for all employees and family