General Manager

Landmark Hotel Group•Chesapeake, VA

7d•Onsite

About The Position

General Manager Location: Fairfield Inn & Suites Chesapeake, VA Full Time At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION ! Be part of something great! JOIN OUR FAMILY where People are Paramount. #LHGWhereYouBelong Core Responsibilities: Generate maximum financial and operational performance within the company direction and established policies and procedures. Develop and nurture a team of Management and Line Staff members that are directed towards the achievement of the hotel’s goals and priorities. Fully implement and utilize the integrated goal planning and performance appraisal processes. Provide first-rate hospitality to every guest. Lead the hotel in an entrepreneurial fashion. Focus on opportunities to build and expand our business volume. Ensure compliance with HR, safety, security, and risk management standards. Hold leadership teams accountable for fostering associate engagement, overseeing training, managing performance, and driving robust succession planning. Actively manage guest recovery scores and online reputation. Maintain and support the organization's professional image and high ethics. Qualifications: Minimum 5 years’ experience in the hotel industry. General Manager experience preferred Ability to interact with others in an honest, fair, and respectful manner. Proven track record of meeting budgets, understanding P&L statements, and cost controls. Sales and Revenue Management experience preferred Excellent communication, leadership, organization, problem-solving skills, and interpersonal skills. Computer proficiency to include Microsoft Office Word, Excel, Outlook, and hotel brand systems Wellness Benefits: Medical Dental Vision Generous Paid Time Off Colonial Life Supplemental Insurance Planning for Future: 401(k) with company match Life Insurance Training and Development Opportunities Rewards: Incentive-based bonus program Employee discounts Discounts for friends and family Landmark Love: At Landmark, we are dedicated to giving back to our community. Each of our hotels actively supports local charities. We encourage our team members to support programs that enrich the quality of life of others. Paying it forward and helping others has become a shared mission for our associates. Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service. If this sounds like the place for you and you share the same values.... Join Us ! For more information about joining the Landmark Family, please visit LHGjobs.com Fairfield Inn & Suites Chesapeake 1550 Crossways Blvd. Chesapeake, VA 23320 Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Requirements

Minimum 5 years’ experience in the hotel industry.
Ability to interact with others in an honest, fair, and respectful manner.
Proven track record of meeting budgets, understanding P&L statements, and cost controls.
Excellent communication, leadership, organization, problem-solving skills, and interpersonal skills.
Computer proficiency to include Microsoft Office Word, Excel, Outlook, and hotel brand systems

Nice To Haves

General Manager experience preferred
Sales and Revenue Management experience preferred

Responsibilities

Generate maximum financial and operational performance within the company direction and established policies and procedures.
Develop and nurture a team of Management and Line Staff members that are directed towards the achievement of the hotel’s goals and priorities.
Fully implement and utilize the integrated goal planning and performance appraisal processes.
Provide first-rate hospitality to every guest.
Lead the hotel in an entrepreneurial fashion.
Focus on opportunities to build and expand our business volume.
Ensure compliance with HR, safety, security, and risk management standards.
Hold leadership teams accountable for fostering associate engagement, overseeing training, managing performance, and driving robust succession planning.
Actively manage guest recovery scores and online reputation.
Maintain and support the organization's professional image and high ethics.