General Manager

AlscoRochester, NY
15d

About The Position

The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L). Reports to the Regional Manager.

Requirements

  • Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.
  • 5+ years of managerial experience.
  • Show excellent verbal and written communication skills in English, and superior organizational skills.
  • Possess a proven ability to lead, motivate and develop staff.
  • Exhibit a strong commitment to superior customer service and business growth
  • Display enthusiasm and exceptional interpersonal skills.
  • Have a valid driver's license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.
  • A combination of education and experience will be considered.

Nice To Haves

  • Successful experience dealing with unions and labor relations preferred.
  • Bachelor's degree in management, engineering, finance or equivalent preferred.

Responsibilities

  • Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).
  • Direct multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.
  • Ensures high levels of service quality and customer satisfaction.
  • Responsible for employee development to fuel the branch's growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.
  • Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.
  • Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.
  • Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.
  • Supports the development and deployment of processing practices focused on quality and continuous improvement.
  • Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.
  • May lead labor relations negotiations and engage with union leadership involving branch operations.
  • Ensures the execution of various projects assigned by upper management.
  • Other job duties as assigned.

Benefits

  • 401 K Plan with Company Match
  • Medical, Dental, Vision, FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Employee Assistance Program (EAP)
  • Career Advancement
  • Learning & Development Opportunities
  • Inclusive and Diverse Team Environment
  • Eligible for a company-issued vehicle and fuel card for business and personal use.
  • This position is eligible to participate in the General Manager Bonus program.
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