General Manager

Manhattan Country Club•Manhattan, KS

13d

About The Position

Landscapes Golf Management is in search of the next General Manager to lead the team at Manhattan Country Club . Landscapes Golf Management has managed the club since 2020 and recently extended the relationship with the club. Founded in 1916, Manhattan Country Club was the sixth country club established in the state of Kansas and has since evolved into a progressive, modern club. Facilities were expanded and renovated in 2008, and the golf course underwent a comprehensive renovation in 2019. Working closely with the Board of Directors, Landscapes Golf Management serves more than 400 members, focusing on creating memorable experiences and exceptional community. The club features a variety of dining experiences, from the casual atmosphere of Club XIX to the more formal dining setting of The Manhattan Room, to the private spaces found in the Pineview Room. The club features an expansive swimming facility complemented by a deck area, children’s pool, and convenient snack bar. A fitness center and massage services round out the valuable amenities found at the club. To learn more about Manhattan Country Club visit - www.themanhattancountryclub.com. Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values : Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best

Requirements

Thorough knowledge of and ability to successfully apply the principles and practices of personnel and business management.
Comprehensive understanding of the methods used in the care and maintenance of golf courses.
Broad knowledge of food and beverage operations, laws and regulations.
Thorough knowledge of standard sales and marketing practices.
Ability to effectively plan, assign, and supervise the work of subordinates engaged in golf course operations.
Ability to anticipate and identify risks and problems and develop appropriate risk mitigation measures, business solutions and plans of action.
Ability to provide a high level of customer service with attention to detail.
Skilled at planning and organization, with an ability to manage multiple tasks or projects.
Proficient with MS Word, Excel, Outlook and POS systems.
Bachelor’s degree in recreation, business management, agronomy, turf management or related field preferred.
Previous experience as a General Manager for a golf course preferred.
Seeing and hearing: read documents, computer screen, answer phones, communicate in person 75-100%
Standing and walking 50-75%
Climbing, stooping, squatting and kneeling 0-24%
Dexterity: utilizing phone, typing, and writing 0-50%
Lift in excess of 25 pounds 0-25%

Responsibilities

Ensure club operations are providing first-class level of service for the best member/guest experience possible.
Represents the club in a positive, professional and exuberant fashion at all times; mentors and monitors staff to ensure exceptional member/guest service.
Hires, manages and develops course department heads according to Company guidelines, including the food and beverage manager, golf course superintendent, head golf professional, assistant general manager, membership director and all other department heads; meets with department heads on a regular basis to ensure departments are performing to stated goals.
Identifies and manages the club’s budget; monitors revenues and expenses of the club and generates weekly/monthly revenue reports; manages the daily financial needs and processes for the course.
Complies with the terms of purchasing agreements and vendor contracts.
Ensures payroll information is processed and submitted timely and accurately for the course; maintains and manages all employee files and records.
Ensures proper billing/invoicing of all course activity and functions; monitors accounts receivables to ensure collection of payments.
Develops course marketing plan and oversees the implementation of the plan on annual basis.
Responds to the needs of the membership through program development and general customer service requests.
Serves as the community liaison for the club; meets with special interest groups when necessary.
Consistently ensures that the club is operated in accordance with all applicable local, state and federal laws.
Develops, maintains and disseminates a basic management philosophy to guide all course personnel toward optimal results, employee morale and member/guest satisfaction.
Ensures all Human Resources, payroll, administrative and reporting requirements set by the Company are completed timely and accurately.
Must maintain the confidentiality of Company, club and employee information.
Enforces comprehensive safety programs for employees, members and guests on course in compliance with local, state and federal laws.
Communicates with the Board of Directors where applicable.