General Manager

Hersha Hospitality Management LP•Washington, DC

29d

About The Position

General Manager Hotel Rendale is a fresh addition to the Washington D.C. landscape, bringing a modern perspective to the city’s historic center. We are looking for a General Manager to oversee all aspects of the hotel to drive profitability while ensuring every guest experiences a high level of hospitality from the very first stay. Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations

Requirements

Associate or Bachelor’s Degree in Business, Hospitality or a related field.
Previous hotel management experience required.

Responsibilities

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Collaborate closely with our food and beverage partner to provide a unified and high-quality experience across the property.
Implement best practices to uphold quality and safety standards.
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.