General Manager

Harrington•Folcroft, PA

11d

About The Position

Responsibilities: Creating & implementing strategies for business growth leveraging existing customer relationships. Hiring a technically competent team that meets and exceeds the technical requirements of our customers. Manage the profit and loss statement. Put in place a disciplined management process to ensure an efficient and safe work environment. Ensuring that departments perform quality work for our clients. Coordination and managing of short duration projects based on approved Proposals created by our Estimating Departments. Jobs range from: Planned Maintenance, Removal & replacement of Pumps, Controls, Piping systems, and related components for Domestic water & wastewater pumping systems. Attend job-Walks, meet Customers, and gather information necessary for Estimators to properly Bid on new Projects. Work with Estimators and planned Maintenance teams to ensure all aspects of the project are captured in the Estimate & subsequent Proposal. Participate in Bid Processes by assembling all necessary Forms, Material Data, Bonds, Insurance documents, Transmittals, and related Bid components within the specified submission time. Sending and follow-up of proposals to customers. Develop project timelines and schedules when required. Coordinate with customer, sales, dispatch, purchasing, and team members to ensure all project requirements and budgets are met. Generate minor estimates and technician work orders for routine services, including the scope of work, materials, outside services, etc. Create proposal verbiage based on estimates and the intended scope of work. Ensure completion of final punch lists, close-out documents, and timely invoicing. Review job costs, analyze productivity and efficiencies of technicians and other staff identifying any issues for correction or future reference for improvement. Work closely with accounting and other internal/external departments. Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services. Participate in operations, sales, and Townhall meetings as necessary providing status updates to other departments. Coordinate and participate in regular safety training (in-house, by contracted 3rd party safety company, and for field tailgate meetings). Mentoring field employees to gain their trust and cooperation. Other related tasks as assigned. Requirements: Deep experience in the water management, groundwater wells, contracting, construction, or industrial service industries preferred. Technical college degree, relevant Trade School certifications or demonstrated success earned from on-the-job experience preferred. Strong knowledge of MEP (mechanical, electrical, and plumbing) systems or construction/contracting experience with pumps, and motor control knowledge Proficient with typical Microsoft office and Adobe. Experience with an ERP system is a plus. Minimum 3 years of experience with Mechanical systems, service, maintenance, or sales, preferably in a managerial position. Experience with pumps, municipal process equipment, and/or municipal/industrial field services Demonstrated career progression within a business or the industry, ideally with exposure to two or more functional areas (e.g., sales, engineering, operations, or service) An MBA is preferred but not requiredHumility Interest in learning and growing Sense of urgency - bias towards taking action

Requirements

Deep experience in the water management, groundwater wells, contracting, construction, or industrial service industries preferred.
Technical college degree, relevant Trade School certifications or demonstrated success earned from on-the-job experience preferred.
Strong knowledge of MEP (mechanical, electrical, and plumbing) systems or construction/contracting experience with pumps, and motor control knowledge
Proficient with typical Microsoft office and Adobe.
Minimum 3 years of experience with Mechanical systems, service, maintenance, or sales, preferably in a managerial position.
Experience with pumps, municipal process equipment, and/or municipal/industrial field services
Demonstrated career progression within a business or the industry, ideally with exposure to two or more functional areas (e.g., sales, engineering, operations, or service)
Humility
Interest in learning and growing
Sense of urgency - bias towards taking action

Nice To Haves

Experience with an ERP system is a plus.
An MBA is preferred but not required

Responsibilities

Creating & implementing strategies for business growth leveraging existing customer relationships.
Hiring a technically competent team that meets and exceeds the technical requirements of our customers.
Manage the profit and loss statement.
Put in place a disciplined management process to ensure an efficient and safe work environment.
Ensuring that departments perform quality work for our clients.
Coordination and managing of short duration projects based on approved Proposals created by our Estimating Departments.
Attend job-Walks, meet Customers, and gather information necessary for Estimators to properly Bid on new Projects.
Work with Estimators and planned Maintenance teams to ensure all aspects of the project are captured in the Estimate & subsequent Proposal.
Participate in Bid Processes by assembling all necessary Forms, Material Data, Bonds, Insurance documents, Transmittals, and related Bid components within the specified submission time.
Sending and follow-up of proposals to customers.
Develop project timelines and schedules when required.
Coordinate with customer, sales, dispatch, purchasing, and team members to ensure all project requirements and budgets are met.
Generate minor estimates and technician work orders for routine services, including the scope of work, materials, outside services, etc.
Create proposal verbiage based on estimates and the intended scope of work.
Ensure completion of final punch lists, close-out documents, and timely invoicing.
Review job costs, analyze productivity and efficiencies of technicians and other staff identifying any issues for correction or future reference for improvement.
Work closely with accounting and other internal/external departments.
Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services.
Participate in operations, sales, and Townhall meetings as necessary providing status updates to other departments.
Coordinate and participate in regular safety training (in-house, by contracted 3rd party safety company, and for field tailgate meetings).
Mentoring field employees to gain their trust and cooperation.
Other related tasks as assigned.