General Manager

BH Properties•San Diego, CA

35d•$120,000 - $150,000•Onsite

About The Position

The General Manager will be primarily responsible for overseeing the management of properties in Southern California. The successful candidate will have worked in a principal-based environment with an investor acumen approach to maximizing cash flow and increasing value. Demonstrated experience in managing property management and engineering teams, understanding tenant mix, along with representing the Company in a ‘front facing’ role within the community is integral. The role is highly visible, both internally and externally, requiring skills and experience in leadership, management, and communication.

Requirements

Bachelor’s Degree
Minimum of 7-10 years of broad-based commercial property management experience with a demonstrated background on large in-fill urban retail properties
Demonstrated experience overseeing capital improvements, tenant improvements, and general maintenance programs
Extensive experience analyzing lease agreements and other contractual documents
Strong communication skills with both internal and external customers and at all levels within the organization
Skilled in customer service and tenant relations
Ability to initiate bid requests, vendor and contractor management
Ability to present self and company in a professional manner in all customer communications and actions
Solid time management skills with the ability to prioritize, organize and successfully balance multiple tasks and requests
Must be able to exhibit initiative and work independently
Must have a strong work ethic and the ability to work in a fast-paced environment
Must be a team player and work well with Senior Management, tenants, contractors, Accounting team, and other daily contacts
MS Office proficiency expected
20% Travel

Nice To Haves

Experience with Yardi a plus

Responsibilities

Ensuring that all properties within the assigned portfolio are well maintained in accordance with company standards
Directing and overseeing property management teams, including both internal staff and third-party property management firms, to ensure effective performance and accountability
Overseeing tenant relations to ensure a high level of satisfaction and responsiveness across the portfolio
Provide leadership, direction, and mentorship to property management and engineering teams to support professional development and operational effectiveness
Conduct periodic property visits and inspections to make sure properties are well-maintained and building systems are fully functional.
Oversee capital improvement, tenant improvement, and/or general maintenance projects directed by senior management
Bid, negotiate and present recommendations for portfolio projects
Ensure competitive bidding process and thorough review of project scope and costs
Work with the Company’s Construction Management resources to ensure timely completion within scope and budget
Establish and maintain positive relationships with tenants, addressing tenant concerns as well as ensuring compliance with the requirements pursuant to lease agreements
Establish and maintain positive vendor relationships.
Troubleshoot issues, identify areas that need attention or improvement, and make recommendations or provide solutions.
Assist leasing teams and brokers during lease negotiations
Review and approve operating expenses in accordance with company policies and procedures
Assist in determining CAM expenses, review and approve of CAM reconciliations, and assist in disbursements or collections owed
Prepare annual budgets and monitor actual expenses to ensure budgets are met
Submit required reports timely and participate in periodic property status meetings with detailed and accurate information