General Manager (61115)

Park Place Parking & Fast Park and Relax•Dallas, TX

About The Position

Job Purpose: - To oversee and manage the daily operations of a downtown property, ensuring its profitability, tenant satisfaction, and overall success. This includes responsibility for financial performance, staff management, property maintenance, and tenant relations.

Requirements

Bachelor's degree in Business Administration, Real Estate Management, or a related field. A Master's degree in Business Administration (MBA) or a related field is preferred.
Minimum of 7 years of progressive experience in property management, with at least 3 years in a General Manager role or equivalent leadership position.
Proven track record of successfully managing a large-scale property or portfolio of properties, preferably in a downtown urban environment.
Demonstrated experience in developing and implementing operational strategies to achieve financial objectives, including budget management, expense control, and revenue generation.
Extensive experience in managing and leading a team of property management professionals, including hiring, training, performance management, and development.
Strong understanding of real estate laws, regulations, and best practices related to property management.
Experience with lease administration, tenant relations, and contract negotiation.
Proficiency in using property management software and other relevant technology.
Experience in developing and maintaining positive relationships with key stakeholders, including property owners, tenants, vendors, and community members.
Proven ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.
Experience in handling emergency situations and resolving complex issues effectively.
Excellent leadership and management skills, with the ability to motivate and inspire a team.
Strong communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences.
Exceptional interpersonal skills, with the ability to build and maintain strong relationships.
Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Strong financial acumen, with the ability to analyze financial statements and develop budgets.
Knowledge of building systems and maintenance procedures.
Ability to work independently and as part of a team.
Strong customer service orientation, with a commitment to providing exceptional service to tenants and other stakeholders.
Ability to adapt to changing priorities and maintain composure under pressure.
Demonstrated commitment to ethical and professional conduct.

Responsibilities

Develop and implement strategic plans for the property's operations, including budgeting, forecasting, and financial reporting.
Manage and supervise on-site staff, including hiring, training, performance evaluations, and scheduling.
Oversee property maintenance and ensure that all facilities are in good working order and comply with safety regulations.
Build and maintain strong relationships with tenants, addressing their concerns and ensuring their satisfaction.
Negotiate and manage contracts with vendors and service providers.
Monitor market trends and competitor activities to identify opportunities for growth and improvement.
Ensure compliance with all applicable laws and regulations related to property management.
Prepare regular reports on the property's financial and operational performance.
Manage tenant move-ins and move-outs, ensuring a smooth transition process.
Implement and enforce property rules and regulations.
Conduct regular property inspections to identify and address maintenance issues.
Develop and maintain a positive and productive work environment for staff.
Participate in industry events and networking opportunities to stay abreast of best practices.
Collaborate with other departments within the organization to achieve overall business objectives.
Manage and resolve tenant complaints and disputes in a timely and professional manner.
Oversee the collection of rent and other payments from tenants.
Develop and implement marketing strategies to attract new tenants.
Maintain accurate records of all property transactions and activities.