General Manager

JLL•Chicago, IL

28d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Managing industry changing properties As the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing a 1.2 millions SF asset. You are responsible for all aspects of client and tenant satisfaction. As the lead professional, you will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship. Creating strategic and collaborative solutions You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Embracing the human side of business You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.

Requirements

Bachelor’s degree and advanced degree a plus
Minimum of seven (7) years of commercial property management experience including recent experience managing office property
Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports
Familiarity with building systems, lease negotiation, documentation and administration
Must have at least (3) years of management experience
Illinois Real Estate License is required.
Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required
Both verbal and written communication skills are vital, and, of course you’ll be good at establishing relationships with all levels of the organization & external clients.
The real estate industry is consistently changing with technology. You’ll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.
You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment.
Candidates must be authorized to work in the United States without employer sponsorship.

Responsibilities

Provide leadership to your team
Provide outstanding customer service to your clients
Manage a 1.2 millions SF asset
Responsible for all aspects of client and tenant satisfaction
Preparing budgets and financial reports
Managing TI and/or capital improvement projects
Developing your staff
Establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team
Developing successful, diverse teams through inclusive and thoughtful means of communication
Manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention