General Manager

JCPenney • Alabaster, AL

10d • Onsite

About The Position

General Manager
Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Requirements

• Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
• Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.
• Work experience- Minimum of 5 years retail leadership experience
• Education- bachelor’s degree or equivalent work experience

Responsibilities

• Customer Service
• Models, coaches, and holds team accountable for outstanding customer service.
• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.
• Sales
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics
• Participate in peer group discussions to address business trends.
• Team Development
• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.
• Specialty Businesses
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Analyze sales and expenses to drive performance and improvements.
• Performance Standards
• Support shrink and safety initiatives
• Consistently meet established performance standards, including sales, service, profit, productivity, and attendance

Benefits

• Eligible for bonus under the Management Incentive Plan.
• If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• All associates are eligible for an associate discount on JCPenney merchandise.
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Manager