General Manager(09226) - 100 S. Lake Rd.

Domino's Franchise•Lavon, TX

1d•Onsite

About The Position

The General Manager is responsible for overseeing all aspects of their shift, including cost controls, inventory management, cash handling, and customer relations. This role requires setting a strong example by adhering to all company policies and procedures and ensuring the crew does the same. Key duties encompass staffing, paperwork, food management, scheduling, maintaining store image and standards, providing excellent customer service, ensuring attendance and punctuality, managing transportation, maintaining store cleanliness, marketing, and profitability. Additionally, the manager will perform general store team member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and daily cleaning. The position also involves specific driving duties for product delivery, including navigating delivery areas and handling adverse terrain while carrying items.

Requirements

Domino's management experience required
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Valid driver's license with safe driving record meeting company standards
Access to an insured vehicle which can be used for delivery
Navigational skills to read a map, locate addresses within designated delivery area

Responsibilities

Responsible for everything that happens during your shift
Responsible for all cost controls, inventory control, cash control and Customer relations
Set the example by following ALL policy and procedures 100% of the time
Expect the same from your crew regarding policy and procedure adherence
Staffing
Paperwork
Cost Controls
Cash control
Food management
Work to a Schedule
Perfect Image and adherence to standards
Great Customer Service
Attendance & punctuality
Transportation to/from work
Store cleanliness
Marketing
Profitability
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Deliver product by car and then to door of customer
Deliver flyers and door hangers
Navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
Carry pizzas and beverages while performing "walking" and "climbing" duties during delivery
Drive to deliver pizzas within a designated delivery area
Travel between the store and delivery vehicle and from the delivery vehicle to the customer's location
Navigate five or more flights of stairs during delivery of product
Perform all duties covered in Driver and CSR Description