General Manager

Cheetah Clean Holding Company, LLC•Oak Grove, KY

14d

About The Position

We are seeking a Store Manager for our actively growing car wash company! The Store Manager is ultimately responsible for his/her store’s successful operation and profitability. This person also supports hiring, onboarding, training, and best practices for all area locations.

Requirements

3-5 years in a leadership role.
Team player who is willing to jump in and get the work completed.
Highly motivated, self-directed individual with the ability to multi-task
Ability to work a variety of hours including weekend shifts.

Responsibilities

Lead by example and showcase the standard for customer service, quality, and cleanliness
Create a positive and fun working environment
Continuously educate store teams on products, services, promotions and/or operational initiatives
Act as the store expert on the POS system, wash equipment, application processes and service initiatives
In partnership with the Operations and Human Resources, hire or promote, train and evaluate Supervisors, Sales and Crew members
Field and resolve customer or employee issues, partnering with CEO, HR and/or the Operations and Training Manager as needed
Manage the store level claims process
Maintain proper chemical and supply inventory
Ensure all opening and closing procedures are followed
Proactively manage labor
Write staff schedule and manage call outs
Lead any other store level operational initiatives as needed
Maintain, troubleshoot, and complete general repairs on wash equipment