General Manager

MV Transportation • Anchorage, AK

1d

About The Position

MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. This role involves controlling the daily operation of the transportation contract, ensuring compliance with the policies of the contracting agency and conformance with company procedures.

Requirements

• College degree or equivalent business management experience.
• Management experience required.
• Minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Labor/union(s) negations/expenses expertise.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees