General Manager - Burque Brews at the ABQ Sunport

FRESQUEZ COMPANIES GROUP•Albuquerque, NM

8d•$70,000 - $80,000•Onsite

About The Position

Lead one of the most unique concepts in the Albuquerque International Sunport—Burque Brews, where bold flavors, local brews, and an out-of-this-world alien theme create an unforgettable guest experience with a stunning view of the Sandia Mountains. This role seeks a dynamic, hands-on leader who can run a high-volume airport concept while delivering exceptional hospitality. Fresquez Companies is a family-owned company operating over 20 restaurants across New Mexico, Texas, and Colorado, committed to developing leaders, promoting from within, and creating growth opportunities.

Requirements

Minimum of 3-5 years of progressive leadership experience in the restaurant/hospitality sector, with a focus on restaurant operations
Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices
Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership)
Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees
Strong written, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization
Ability to coach and motivate others to achieve departmental and company goals
Strong problem-solving skills and the ability to partner with others to achieve results/resolution, an innovative and forward-thinking leader
Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions
Excellent interpersonal skills with the ability to negotiate and influence
Places a value on diversity and shows respect for and openness to others’ backgrounds and ideas
Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail
Proven experience leading cross-functional teams to develop new business, training, and operational efficiency solutions
Ability to handle high stress situations, ambiguity, and changing priorities
Proficient Word, Excel, PowerPoint and internet skills
Licensed to operate an automobile without hours of operations restrictions
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products)
The ability to drive, stand, sit, bend and walk for extended periods of time
Prepare special reports/assist on special projects as needed or requested
Detail oriented
Good PC competency such as the ability to use Microsoft Office Suite and other related software
Knowledge of Paycom Payroll software
Excellent listening skills
Professional behavior that contributes to creating an environment of respect and professionalism
Ability to maintain confidentiality
Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion
Ability to work at a fast pace in an effective manner
Ability to work under pressure and to be flexible and adept to varying and changing demands
Effective and friendly interpersonal communication and interpersonal skills with internal and external customers
Excellent computer skills to include Outlook, Word, Excel, Publisher, PowerPoint, Social Media, Internet Research, 10-key, and willingness and ability to learn new systems
Satisfactory completion of a pre-employment drug screening
Satisfactory completion of a criminal background check
Ability to read, analyze, and interpret general business rules and technical procedures
Ability to clearly and effectively communicate information and respond to questions from management and team members

Nice To Haves

Strong business acumen and leadership experience with a proven track record of acting as a strategic business partner in an operations environment
Ability to lead through influence in a collaborative environment
Demonstrated experience partnering with clients on solving business/operational issues
Demonstrated communication abilities at multiple levels of the organization
Demonstrated organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment
Restaurant industry experience preferred
Culinary experience is strongly preferred

Responsibilities

Lead daily operations in a fast-paced airport environment
Inspire, coach, and develop a high-performing team
Create a fun, engaging, and professional atmosphere aligned with our alien-themed concept
Ensure exceptional guest experiences for travelers from around the world
Drive sales, control costs, and deliver strong financial results
Maintain accountability, structure, and operational excellence
Uphold Fresquez Companies’ values, culture, and commitment to hospitality
Serve Safe Certification Required
Acts as a leadership role model while consistently exhibiting Fresquez Vision, Mission and Values
Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Participates in recruitment efforts of non-exempt staff; assists with pre-employment processes such as first interview, second interview, drug screening, helps coordinate and attend job fairs
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and complete action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing inventory and audits; identifying trends; determining system improvements; implementing change
Meets restaurant financial objectives by forecasting requirements; achieving sales and labor goals; scheduling expenditures; analyzing variances; initiating corrective actions
Estimates food costs and profits; adjusts menus
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
Obtains ServSafe and New Mexico alcohol certification, as a manager
Ensure that the restaurant follows FDA food codes
Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission
Maximize bar profitability by ensuring portion control, monitoring accuracy of charges
Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant
Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways
Encourages a multi-functional and collaborative approach
Develops, implements and maintains product specification and recipe books, to ensure product consistency across all restaurant concepts
Assists department in carrying out various operational programs and procedures for all company employees
Maintains open line of communication within teams and across departments
Employee development and team building
Reviews bi-weekly payroll
Must obtain a New Mexico Alcohol Server Permit
Performs all duties in compliance with internal procedures, external regulations and brings compliance issues to upper management and Human Resources
Performs other related duties as required and/or assigned
Assist with other restaurant functions including other assigned duties as needed
Must be able to fulfill all roles within the restaurant(s) as necessary