General Manager - United Clubs, SFO

Compass Group
1d$120,000 - $125,000Onsite

About The Position

As the General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations at the United Clubs inside SFO Airport. You will be expected to maintain excellent relationships with employees, guests, and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Requirements

  • Eight to ten years of upscale food service experience, including six years of experience at the management level
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning
  • Proven track record to achieve company goals in compliance with company/client policies and procedures
  • Excellent leadership and organizational skills, and must possess attention to detail
  • Supervisory, scheduling, training, and coaching skills
  • Effective problem-solving and conflict management skills
  • Ability to multitask as well as stay on task and concentrate with constant interruptions
  • Experience in food purchasing, food costs, and inventory control
  • Ability to create budgets, flash reports, financial targets, and forecasts
  • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
  • Must be knowledgeable on HACCP controls, along with  proper storage and use of food
  • Monitor compliance with health and fire regulations regarding food preparation and serving
  • Exceptional business etiquette and client relations
  • Manages time effectively and prioritizes tasks to meet deadlines
  • Strong catering experience required
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

Nice To Haves

  • Bachelor’s degree is preferred, or equivalent professional experience
  • ServSafe or Department of Health certification a plus

Responsibilities

  • Participates in employee meetings, reviews, and training programs
  • Manages in compliance with the Company's established policies and procedures
  • Manages in compliance with local, state, and federal laws and regulations
  • Maintains food cost while ensuring quality standards
  • Establishes and maintains good rapport with staff, clients, and guest, and other departments
  • Manages financial acumen for all areas, including financial reporting, sales reports, P&L reports, writing and adhering to annual budgets, and cash handling
  • Analyzes and creates trends for financial data
  • Manages purchasing and inventory controls
  • Plans menus in consultation with chefs
  • Is knowledgeable on HACCP controls along with  proper storage and use of food

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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