YogaSix Hiring Studio Manager – Base + Commission and Bonus Opportunities

Talentuition, LLC

About The Position

The General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales and service.

Requirements

2+ years of retail/service sales or fitness sales experience
Experience supervising people successfully
Proven experience in generating and following up on leads
Confident in generating personal sales and training Wellness Advisors in sales
Ability to manage and drive all revenue streams: memberships, retail, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
Strong customer service skills
Ability to excel in a fast-changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgment
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable, and neat
Strong attention to detail and accuracy
Trustworthy and able to handle confidential information
Ability to work harmoniously with co-workers, clients, and the general public
Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
Proficient with computers and Studio software

Responsibilities

Lead Generation, Membership Sales and Retention
Manage and grow all revenue streams including Memberships, Retail, and Teacher Training
Manage studio budget, spending, and reporting
Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention, and loyalty
Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis
Recruit, hire, train, supervise, coach, mentor all studio staff
Recruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)
Manage maintenance issues, inventory, and cleaning
Participate in studio, regional, and company-wide meetings and trainings as needed
Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
Social media management