General Manager - Various Baton Rouge locations

CC's Coffee House•Baton Rouge, LA

7d•Onsite

About The Position

Are you ready to embrace an exciting challenge as a Full-Time General Manager at CC's Coffee House in Baton Rouge? Here, we believe that to thrive, you need to Be Real, Be Passionate, and Be Exceptional every single day! As a leader in our energetic and customer-focused environment, you’ll have the opportunity to cultivate a high-performance culture that empowers your team to shine. This isn’t just a job; it’s a chance to make a real impact in the lives of our customers and employees alike. You’ll be onsite, collaborating with a passionate team dedicated to exceptional service and experiences. If you’re driven by excellence and eager to take your management skills to the next level, this could be your bright new chapter! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Employee Discounts, and Great Culture. Join us and bring your unique flair to Baton Rouge’s beloved coffee house! CC's Coffee House: Our Mission Since our inception in 1995, CCâ€™s Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another. Your day to day as a General Manager As the General Manager at CC's Coffee House in Baton Rouge, you will play a pivotal role in driving overall store profitability while passionately fostering a customer-centric culture. You’ll analyze business performance and execute strategic plans to achieve exceptional results, all while providing comprehensive financial reporting like P&L reviews and labor reports. Your mission includes recruiting, interviewing, and developing a team that embodies our core values—Be Real, Be Passionate, and Be Exceptional—while supervising Assistant Managers and team members to deliver top-notch service. By managing daily operations, optimizing marketing strategies, and ensuring compliance with health and safety regulations, you'll create memorable guest experiences that delight our patrons. Furthermore, you will lead performance appraisals and coach staff to maintain high standards of quality and speed. If you thrive in an energetic, high-performance environment and are ready to make a significant impact, this role is for you!

Requirements

Associate degree in business or hospitality is preferred
3-5 years of progressive management experience in restaurant, retail, or hospitality
Proficiency in P&L management and business acumen
Proven leadership and organizational skills
Strong communication abilities
Ability to navigate safety protocols and operating instructions with ease
Ability to stand for long periods and lifting up to 40 lbs
Reliable transportation for essential travel
Ability to read and interpret safety rules operating and maintenance instructions and procedure manuals
Minimum of 3 years management experience in restaurant retail or hospitality
Must be able to work a minimum of 45 hours per week including evenings weekends and holidays as needed
Valid driver's license and reliable transportation for required travel (bank deposits meetings training etc.)