General Manager

Crunch•Henderson, NV

65d

About The Position

The general manager is responsible for the oversight of gym operations to ensure an excellent member experience as well as manage a financially successful gym in a non-judgmental environment. The general manager will be accountable for leading a team at gym level in a positive, motivating manner with a focus on gym operations, sales and employee training and development.

Requirements

Minimum 2 years of fitness facility management experience.
Experience with supervising a team.
Experience with business operations such as finance, administration, and labor management.
CPR/AED certification
Ability to take assertive action to accomplish objectives, innovate and solve problems.
Knowledge of key metrics and drivers to grow the gym level business.
Proficient with Microsoft Suite or similar software

Responsibilities

Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
Oversee and maintain training standards and coach and develop team members to drive sales performance.
Consistent development and coaching of team members, including training in employment policies and practices.
Conduct team meetings and set team goals.
Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
Ensure timely resolution to all member inquiries and issues.
Monitor team performance to meet or exceed expected KPI standards.
Maintain clean facility in accordance with Crunch brand standards.
Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
Command of all offerings, amenities, and equipment utilization.
Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
Monitor inventory in the gym and oversee the retail sales process.