General Manager

Union Joints•Berkley, MI

30d

About The Position

Union Joints is looking for a passionate hospitality professional to lead our unique, anything-but-ordinary team at Vinsetta Garage on Woodward in Berkley! The ideal candidate understands the importance of creating an exceptional experience for both our crews and guests, and can shift gears quickly in our high-volume, scratch kitchen Joints! For over 30 years, Union Joints has put the independent approach to practice at local originals like the Clarkston Union, Union General, Union Woodshop, Vinsetta Garage, Honcho, Gran Castor, Bunkhouse, Union Assembly, Mom’s Spaghetti, Union Rec, Lincoln Yard, little yard and Honcho Fuego (fka Fenton Fire Hall!). We hire on care. If you’re interested: we’ll take it from there. Competitive pay and benefits including medical, dental, vision and supplemental insurance, on-demand pay, 401(k), referral bonuses, employee discount and PTO. POSITION SUMMARY The General Manager is responsible for managing restaurant financials, sales and operational issues such as staffing and overall customer service. As a member of the management team, you will be responsible for general oversight of daily operations and restaurant management while maintaining operational excellence and demonstrating exceptional leadership behavior, as well as communicating with the owners and senior management to problem solve, recruit talent, and train team members. This role includes staff management oversight and training; ensuring food preparation is done per guidelines; maintaining the highest quality of cleanliness, safety, and sanitation at the restaurant; ensuring that customers experience a quality dining environment; maintaining a sense of team cohesiveness.

Requirements

3-5 years high-volume restaurant experience preferred
2-4 years management experience preferred
Ability to handle stress under pressure and in fast-paced situations
Basic math and calculation skills
Positive attitude and ability to work within and lead a team
Current food handling certifications as required by state and local laws
Understanding of food safety and sanitation rules

Responsibilities

Recruiting, hiring and training new employees on restaurant procedures
Coaching and counseling all employees
Coordinating with Chef de Cuisine to monitor and maintain high quality guest experience and efficient service
Report as directed at manager meetings
Ensuring that all employees are offering excellent customer service
Motivating colleagues to maintain Joint’s standards of excellence
Establishing pars for LBW, N/A Bev and all supplies for FOH operation
Monitoring all equipment and supplies, ensuring they are stocked as needed and being ordered according to established pars
Utilizing financial tools to analyze sales, trends and performance of the restaurant
Handling customer issues as they arise
Conducting inventory analysis and required reporting
Maintaining sanitation, health, and safety standards in work areas
Serving orders to customers at bar, counters, or tables, as needed
Taking food and drink orders and receiving payment from customers, as needed