General Manager

Great Clips, Inc. • Plano, TX

35d

About The Position

This position is responsible for the overall management, coaching, development, and retention of salon managers to ensure quality brand delivery to achieve desired results. Manages the selection, training, assessment, and development of high-quality salon managers to assure maximum effectiveness, motivation, and retention.Directs the implementation and communication of tools and resources to help salon managers achieve brand measures and other key measures to grow their salons and achieve profitability.Directs the implementation and communication of salon operations processes to ensure compliance with established standards and brand strategy.Coaches and provides feedback to salon managers to improve brand delivery and salon operations.Provides strategic direction to salon managers related to the identification and support of underperforming salons to ensure opportunities are addressed in a timely manner and plans are in place for improvement.This position supervises salon managers. This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.

Requirements

• Retail management experience
• Ability to work in multiple salons in surrounding areas

Responsibilities

• overall management of salon managers
• coaching and development of salon managers
• retention of salon managers
• ensure quality brand delivery
• manage the selection, training, assessment, and development of high-quality salon managers
• direct the implementation and communication of tools and resources to help salon managers achieve brand measures and other key measures to grow their salons and achieve profitability
• direct the implementation and communication of salon operations processes to ensure compliance with established standards and brand strategy
• coach and provide feedback to salon managers to improve brand delivery and salon operations
• provide strategic direction to salon managers related to the identification and support of underperforming salons

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Personal and Laundry Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees