General Manager

EverLine Coatings - Southeastern MA and Cape Cod • Plymouth, MA

2d

About The Position

EverLine Coatings and Services is the premier line painting and pavement maintenance company with locations across the US and Canada. EverLine of Southeastern MA & Cape Cod is a franchisee providing high-quality line striping and pavement maintenance services primarily for commercial parking lots, parking garages, and warehouses. In addition to line striping services, we offer a comprehensive suite of asphalt repair and maintenance services, including infrared repair, crack-filling, and sealcoating.

We are seeking a highly motivated, experienced, reliable, and proactive General Manager to assist in building a rapidly growing asphalt repair and maintenance franchise throughout Southeastern MA & Cape Cod. As the General Manager, you will oversee all the end-to-end functions of the business, including marketing, sales, human resources, accounting and operations. All team members will report to you, and you will report directly to Ownership. The ideal candidate is someone who already “acts like an Owner” and is excited by the potential to be a true Operating Partner to Ownership.

The General Manager will oversee all staff, budgets, and operational execution of the local business unit. To be successful in this role, you should possess an entrepreneurial spirit, have excellent communication skills, and be a precise operator. Our General Manager will have an ever-present desire to deliver excellent results to our clients and encourage the development of our team members while ensuring that profits are on the rise. You will play a key role in growing the business and helping it thrive, with a compensation package aligned with those goals.

Requirements

• Entrepreneurially focused mindset with exceptional communication skills
• Outstanding organizational and leadership skills
• Proven track record as a General Manager or similar management role
• Experience in planning and budgeting, and managing a P&L accordingly
• Knowledge of a variety of business processes and functions (HR, Operations, Procurement, Marketing, Sales, Finance, etc.) and the ability to master a suite of business productivity software
• Strong analytical skills and problem-solving aptitude
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service delivery
• Proficiency in conflict management and business negotiation practices

Nice To Haves

• Experience in commercial B-to-B services, even better if within a franchise system
• Construction, paving, line striping, sealcoating, concrete or epoxy flooring experience
• An educational background in Construction Management or Engineering is an asset
• Ability to communicate in more than one language is a big plus
• Past experience with small engines like lawnmowers and/or paint sprayers is helpful

Responsibilities

• Oversee all functions of the business and execute the franchise system playbook
• Evaluate and improve operations and financial performance
• Prepare regular reports for Ownership and provide solutions to issues (i.e. sales hurdles, operational mishaps, employee conflicts, competitor analysis, etc.)
• Drive recruitment and training of new team members and direct employee assessments
• Ensure employees work productively and develop professionally while following all health and safety regulations
• Collaborate with Ownership in setting strategy and goals for growth
• Maintain budgets and optimize expenses
• Direct data collection to track metrics related to financial performance, productivity targets, costs structure, errors elimination, and delivering excellent customer service
• Manage all policies, processes and procedures with an eye towards long-term improvement and efficiency gains for enhanced profitability and client retention

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees