General Manager (Operations and Team Leadership) - Holladay

SwimKids Utah • Holladay, UT

1d • $50,000 - $55,000 • Onsite

About The Position

SwimKids Utah is seeking a strong, people-focused General Manager to lead daily operations, develop a high-performing team, and ensure an exceptional experience for every family we serve.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, takes ownership of results, and is excited to grow with a rapidly expanding business.

Requirements

• Previous leadership or management experience (required)
• Strong ability to lead, coach, and hold a team accountable
• Excellent communication and customer service skills
• Organized, dependable, and solution-oriented
• Comfortable working in a fast-paced, high-energy environment
• Passion for working with kids and families

Responsibilities

• Lead, hire, train, and develop a team of instructors and front desk staff
• Oversee daily operations to ensure efficiency, consistency, and high-quality service
• Maintain a positive, accountable team culture aligned with company values
• Monitor performance and forecast staffing and business needs
• Ensure facility cleanliness, organization, and overall presentation
• Deliver an outstanding customer experience and resolve escalated concerns
• Partner with ownership to support growth and continuous improvement

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Paid time off (PTO)
• 401(k)
• Parental leave
• Phone stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees