General Manager

Triple T Hospitality Group•Little Silver, NJ

48d•$90,000 - $110,000

About The Position

At Triple T Hospitality, our Mission is to achieve “GREATNESS”. Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn’t good enough - GREATNESS is remembered. The Restaurant General Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional service, quality, and profitability. This role involves managing and coaching staff, maintaining compliance with health and safety regulations, and achieving company objectives in service, quality, and sales.

Requirements

Proven experience as a Restaurant General Manager or in a similar leadership role
Excellent leadership, communication, and problem-solving skills
Experience with inventory management, scheduling, and staff development
Strong knowledge of restaurant operations, financial management, and customer service best practices
Ability to thrive in a fast-paced environment and make data-driven decisions
Passion for hospitality and commitment to delivering an exceptional guest experience

Responsibilities

Overseeing the daily operations of the restaurant
Ensuring exceptional service, quality, and profitability
Managing and coaching staff
Maintaining compliance with health and safety regulations
Achieving company objectives in service, quality, and sales
Delivering GREAT guest service, consistently going above and beyond for both guests and team members
Organize and assign tasks to front-of-house staff to ensure smooth operations
Administer fair, prompt, and consistent corrective actions for violations of company policies and procedures
Strive to develop staff in all areas, providing training and growth opportunities
Lead and inspire staff to perform at their best, fostering a positive work environment
Ensure adherence to company guidelines and training programs
Complete staff reviews in a timely manner, providing constructive feedback
Display a passion for service to guests and team members, setting an example for the team
Coach and develop the management team, identifying areas for improvement and growth
Identify staffing needs, recruit, and select quality candidates
Ensure restaurant policies, procedures, and standards are followed at all times
Monitor compliance with health, safety, fire, and labor regulations
Ensure restaurant sanitation according to health and safety guidelines
Monitor payroll and ensure all information is accurate
Monitor all payables to ensure information is correct and invoices are processed timely
Execute opening, mid, or closing restaurant procedures efficiently
Attends weekly conference call for food & liquor
Follows up on weekly action plan
Verifies inventory monthly to ensure accuracy and Integrity
Achieve company objectives in service, quality, and sales
Maintain a safe working environment for all staff
Ensure all equipment is maintained to company standards
Maintenance app is current for all R&M issues
Ensure the facility and outside grounds are maintained to company standards