General Manager

Malibu Jack's Corporate•Owensboro, KY

About The Position

General Manager Overview: At Malibu Jacks, we offer exciting career opportunities for passionate individuals committed to providing entertainment and fun to our guests. Our vision is to create a safe and enjoyable environment for families of all ages to experience the best in modern entertainment. Job Summary: The General Manager will oversee all aspects of park operations, driving growth and development while ensuring effective team management. The ideal candidate will have excellent communication skills, a strong grasp of business functions, budgeting, finance, and leadership abilities. This role requires dedication to running and expanding the business while managing a team of up to 100 members.

Requirements

Excellent communication skills
Strong grasp of business functions, budgeting, finance, and leadership abilities.
Dedication to running and expanding the business while managing a team of up to 100 members.
Ability to stand for long periods.
Ability to lift up to 39 lbs unaided.

Responsibilities

Oversee daily operations, ensuring compliance with company policies and OSHA guidelines.
Collaborate with Human Resources on recruiting, interviewing, hiring, training, and terminating employees.
Supervise floor managers and ensure proper staffing levels.
Manage cash handling duties, including till preparation, change fund maintenance, and deposit preparations.
Ensure cashier personnel adhere to cash handling procedures.
Supervise the safe and efficient operation of attractions and oversee their maintenance for optimal performance.
Design strategies and set growth goals for the park to drive development.
Prepare regular reports for corporate management, including receipts, payouts, and P&L statements, and provide necessary invoices from vendors.
Address escalated customer complaints and issues while enforcing outstanding service standards.
Maintain open communication with team members regarding culture, standards, and updates.
Expand the marketing and promotional presence of Malibu Jacks.
Maintain high standards of facility appearance, cleanliness, and uniform standards.
Manage food, part, and labor costs to meet company standards and ensure compliance for private party events.
Manage day-to-day operations, providing solutions to issues such as profit decline and employee conflicts, and identify opportunities for improvement.