General Manager | NoMo SoHo

Horseshoe Bay Resort • New York, NY

11h • $250,000 - $275,000

About The Position

The iconic NoMo SoHo is seeking an experienced General Manager to lead the team.
Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room
boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Newly
acquired by Dan Hotels and slated for renovation in 2027, this is a fantastic
opportunity to reestablish reputation and set a new course for NoMo SoHo.

Known for its distinctive design, popular restaurant and bar, 26th floor
Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key
player in New York’s highly competitive hotel landscape, attracting a diverse
mix of leisure and business travelers from around the world. As the tallest
free-standing building in the neighborhood, panoramas of Manhattan come standard
with every stay. NoMo SoHo offers an unmatched perspective with sweeping
360-degree skyline views, delivering a truly elevated guest experience.

Requirements

• Minimum of 5 years of Senior Hotel Leadership required
• Minimum of 3 years of experience in a full-service hotel required
• Experience in boutique hotel environments required, including lifestyle and/or luxury
• Experience overseeing Food & Beverage in a hotel or standalone setting
• Strong financial acumen with working knowledge of accounting and operational metrics
• Proven leadership skills with the ability to inspire, develop, and retain top talent
• Excellent communication skills with fluency in English (written and verbal)

Responsibilities

• Lead and inspire a guest-centric, service-driven culture that reflects the elevated, personalized experience of a luxury lifestyle hotel.
• Champion a clear vision that motivates associates to deliver exceptional service, ensuring consistent excellence in product quality, guest satisfaction, and financial performance.
• Oversee all operational and administrative functions, including analyzing reports on occupancy, revenue, and financial performance to drive strategic decisions.
• Maximize profitability through effective business planning, budgeting, forecasting, and cost control while maintaining the integrity of the guest experience.
• Recruit, develop, and lead a high-performing leadership team; provide coaching, performance management, and succession planning.
• Foster open communication, accountability, and collaboration across all departments.
• Represent the hotel within the local community and NYC market, building strong relationships and enhancing the hotel’s presence in the Seaport District.
• Engage with guests, clients, and partners to promote the hotel and create meaningful connections.
• Conduct regular property walkthroughs to ensure exceptional standards in cleanliness, maintenance, and overall presentation.
• Partner with People & Culture to appropriately address associate relations in alignment with Crescent values and policies.
• Participate in corporate initiatives, meetings, and committees as needed.
• Perform other duties as assigned.

Benefits

• Excellent compensation package with an annual salary of $250,000-$275,000 based on experience
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 101-250 employees