General Manager- The Patch

Bobby Jones Links•Augusta, GA

6d•$165,000 - $175,000

About The Position

Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, “The secret of golf is to turn three shots into two.” That same pursuit of excellence defines everything we do. The Patch, currently under construction, and located in Augusta, GA, is managed by Bobby Jones Links and is hiring a General Manager. The General Manager oversees all aspects of The Patch’s operations, ensuring an exceptional customer experience while maintaining financial sustainability. The GM provides strategic leadership, manages the staff, enhances facility services, and ensures the facility operates with a high level of efficiency and profitability. The General Manager will interact frequently with the leadership of the Masters Tournament Charities, Augusta Technical College and First Tee of Augusta to execute the mission of The Patch Project, LLC. The Patch Project strives to accomplish three things: provide high quality experiences at affordable rates to members of the greater Augusta community, educate and train the next generation of golf’s workforce and introduce golfers to the game through the integration of First Tee and other golf development programming.

Requirements

Minimum five (5) years of experience as a Head Golf Professional or General Manager
Availability to work flexible hours, including weekends and holidays
Proficient in Microsoft Office and facility-based point-of-sale systems
Deep understanding of all golf course departments and the ability to manage cross-functional teams
Strong financial acumen with experience in budgeting, cost control, and revenue growth
Skilled at interpreting financial statements and building comprehensive business plans
Inspiring leadership, excellent communication, and organizational discipline
Passionate about delivering high-quality service and fostering a strong team culture
Effective decision-maker in a dynamic, fast-paced environment
Knowledgeable about the game of golf, its rules, and etiquette
Confident public speaker and community ambassador
Regular exposure to outdoor conditions including heat, cold, and precipitation
Ability to lift up to 50 pounds, bend, stoop, climb, and work near moving equipment
Occasional exposure to mechanical parts, fumes, or hazardous materials
Able to meet the physical and scheduling requirements of a busy public golf facility

Nice To Haves

PGA Member (preferred)
Bachelor’s degree (preferred)

Responsibilities

Understand the core pillars of The Patch and proactively drive the business to accomplish the mission
Exemplify Bobby Jones Links’ Core Purpose, Values, and 17 Service Standards
Uphold professionalism and integrity in all interactions, on and off property
Lead by example to inspire team morale, guest satisfaction, and operational excellence
Recruit, train, supervise, and develop all department heads and staff
Conduct regular staff performance evaluations and provide ongoing coaching
Ensure compliance with local, state, and federal laws as well as BJL HR policies
Oversee day-to-day operations across all departments, ensuring smooth collaboration
Prepare and manage the annual budget, financial forecasts, and reporting schedules
Monitor general ledger coding, financial variances, and cash flow controls
Lead weekly department head meetings using the EOS L-10 format
Ensure prompt reporting and documentation of all incidents and emergencies
Attend and support key events, tournaments, receptions, and outings
Monitor service standards for golf, food and beverage, events, and course conditions
Maintain up to date, engaging website content and communications to ensure clarity, relevance, and engagement
Launch innovative programs and events to attract and retain a diverse customer base
Promote the facility through active community involvement and public outreach
Coordinate marketing campaigns and communication strategies with the BJL team
Serve as a visible, positive presence within the Augusta community
Oversee maintenance and improvements of all physical assets and facilities
Implement effective purchasing, inventory, and sanitation protocols
Establish a robust risk management program to ensure safety and security