General Manager

Victra•Medford, WI

39d•$43,888

About The Position

You will have a high level of accountability for all retailâ¯storeâ¯functions and for communicating and implementing the company vision through directing the day-to-day activities of the entireâ¯storeâ¯staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.

Requirements

1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
Balanced multiple opposing priorities in a multifaceted environment.
Set goals, evaluated performance, and developed a high performing team.
Basic interview skills and enhanced staffing knowledge.
High school diploma or GED.
One or more years of customer service, preferably in a retail or sales environment.
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
At least 18 years of age
Legally authorized to work in the United States
Ability to lift ten pounds.
Ability to stand for long periods of time
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.

Responsibilities

Building, developing, and mentoring your sales team.
Working through teams to teach, coach and follow our sales process with Every Guest Every Time
Attracting and retaining top caliber employees.
Brand advocate for Victra
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout theâ¯store.
Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
Developing and implementing sales tools and initiatives.
Maintaining the performance of yourâ¯storeâ¯by running retail inventory compliance.
Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Owning all guest escalations and providing a timely resolution.
Clearly communicating company objectives and priorities to team members and providing timely follow up.
Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.