General Manager

Common House • Raleigh, NC

31d • Onsite

About The Position

Common House is seeking an experienced hospitality professional to lead the operations of two modern social clubs in North Carolina (Raleigh and Durham). The General Manager will be responsible for the overall business success of both locations, leading onsite teams while working closely with the corporate team. The ideal candidate will possess extensive hospitality experience, strong financial and operational acumen, effective team leadership skills, and a proven track record of success in managing multiple units.

Requirements

• Minimum 7 years of hospitality leadership experience (preferably in private clubs or hotels)
• Solid food & beverage knowledge
• Site Openings
• Strong financial acumen
• Experience reporting to and managing relationships with ownership or investor groups

Nice To Haves

• Private club management or coworking experience
• Sales management background

Responsibilities

• Own and manage the P&Ls of two private social clubs
• Analyze trends, develop market-specific strategies, and execute plans to meet financial targets
• Oversee unit-level expenses and labor to optimize profitability while maintaining high member satisfaction
• Provide regular, in-depth financial reporting to company leadership
• Build, coach, and oversee the performance of each club’s leadership and management teams.
• Lead recruitment and onboarding of all salaried and hourly team members
• Provide ongoing coaching and performance feedback
• Drive membership recruitment and retention in collaboration with club-based sales teams and the regional sales director.
• Lead private events strategy and performance across both clubs
• Guide F&B and membership experience teams to develop programming and menus that enhance revenue and engagement
• Conduct weekly cross-location leadership meetings to align on operations, events, costs, and goals.
• Set and maintain brand standards, ensuring compliance with company policies.
• Support facilities and property management, including CAPEX planning and preventative maintenance
• Ensure all necessary permits, licenses, and compliance documents are up to date.

Benefits

• Diverse and inclusive colleagues
• Generous Health, Dental, Vision, and Reserve Leave Coverage
• 401k Option
• Paid Time Off
• Monthly membership at Common House (and your partner/spouse gets one, too!)
• 50% employee discount on food and non-alcoholic purchases

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees