General Manager

Barcade Llc•Los Angeles, CA

26d•$92,000 - $100,000•Onsite

About The Position

At Barcade, the General Manager leads a single location as both an operator and a people leader. This role owns the full guest and team experience from service flow and staffing to standards, compliance, and financial performance. Our General Managers are visible, engaged, and hands-on, setting the tone on the floor while ensuring the business runs smoothly behind the scenes. You’ll be trusted to make decisions, lead a diverse team, and uphold the culture and standards that have defined Barcade since day one.

Requirements

A minimum of 5+ years of hospitality leadership experience in a high-volume bar or restaurant.
Proven experience leading teams across FOH and BOH
Strong knowledge of bar service, responsible alcohol service, and guest recovery
Experience coaching performance, addressing issues, and documenting corrective action
Comfort using POS systems, scheduling tools, and operational reports
Working knowledge of health, liquor, and labor compliance requirements
Event staffing or private party coordination experience
Familiarity with labor budgets, cost controls, or inventory systems
Basic comfort troubleshooting bar, draft, or arcade-related equipment
Availability to work nights, weekends, holidays, and peak service periods
Ability to perform the essential functions of the role, including remaining on your feet for extended periods and lifting up to 50 lbs, with or without reasonable accommodation.
TIPS and CBS certification (or ability to obtain within 90 days)

Nice To Haves

Bonus points for experience in an arcade bar, brewpub, or entertainment-driven hospitality concept
Exposure to multi-unit operations or centralized Ops/HR/Finance support

Responsibilities

Lead the day-to-day operations across bar, kitchen, arcade, and facilities
Set clear standards and hold staff accountable for service, safety, cleanliness, and hospitality
Hire, train, schedule, and develop managers and hourly staff across FOH and BOH
Directly manage, coach, and develop the Assistant General Manager and Kitchen Manager
Be a visible, hands-on leader during peak service, adjusting staffing and support in real time
Own the guest experience, addressing concerns professionally and ensuring a consistent, welcoming 21+ environment
Ensure compliance with health, liquor, labor, and safety regulations at all times
Oversee inventory, ordering, and cost control for beer, liquor, food, supplies, and merchandise
Review invoices, manage labor and scheduling, and submit accurate reports and payroll inputs on time
Partner with Operations, HR, Events, and Ownership to execute company standards and initiatives
Coordinate staffing and setup for private events, parties, and large groups
Communicate clearly and consistently with your team through pre-shifts, feedback, and follow-up
Stay calm under pressure and adapt quickly to callouts, volume spikes, equipment issues, or service disruptions