General Manager - Mammoth Clubhouse
The Sports Facilities Companies•Wichita, KS
About The Position
The General Manager leads the venue in delivering best-in-class service and hospitality to our guests. They collaborate with leaders and teams to ensure delivery of a top-tier experience, they set the strategic direction, and drive team member engagement through effective hiring and development. They oversee all business operations, maximizing financial performance, building community relationships, and growing the Mammoth Fieldhouse brand.
Requirements
- 10+ years of progressive leadership experience in restaurant, hospitality, or entertainment management Add 5+ years of General Manager or above
- Bachelor's degree in business management, sports management, marketing, hospitality, food & beverage, or related field (or equivalent professional experience)
- Must have 5+ years minimum experience leading larger scale, high powered leadership operations Multi-unit leadership a plus
- Demonstrated P&L ownership at $5M+ annual revenue.
- Strong knowledge of F&B operations and guest programming (sports/events/parties).
- Proven team leadership, communication, and organizational skills in a high-volume, guest-centric setting.
- Must work nights, weekends, and holidays as needed
- Experience with risk management and safety practices.
Nice To Haves
- Multi-unit leadership a plus
Responsibilities
- Own day-to-day operations; analyze KPIs; execute plans for cost control, service quality, and program performance
- Hire, coach, and manage department leaders; set clear goals and accountability rhythms
- Lead financial management: budgets, forecasts, P&L, cash controls, inventory, and margin improvement
- Oversee F&B operations end-to-end: menu, pricing, labor planning, service standards, and compliance
- Oversee programming/events: leagues, parties, corporate events; align capacity, staffing, and guest experience
- Ensure compliance: HR policies, safety/risk, licensing/permits, health code, and contract obligations
- Partner with marketing on local demand generation, brand standards, and sponsorship execution
- Negotiate and manage vendor contracts and service agreements
- Prepare and present operational and financial reports to ownership and SFC leadership
- Model guest-first behaviors; resolve escalations; maintain facility readiness
- Perform additional duties as assigned by leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
