PCRK Group-posted just now
Full-time • Manager
Westlake, OH
1,001-5,000 employees

Lead with Heart. Manage with Purpose. Make a Real Impact. Massage Envy is looking for a driven, people-focused General Manager to lead our Canton, OH location. If you’re passionate about wellness, love developing high-performing teams, and thrive in a results-driven environment, this is the opportunity for you. At PCRK Group-Massage Envy, we believe wellness isn't just for our clients- it's for our teams too. As General Manager, you’ll have the chance to create a supportive, empowered workplace where people love to work and clients love to visit. Why PCRK Group-Massage Envy? Be a Wellness Leader: Make a meaningful difference in the lives of both your team and your clients every day. Drive Your Career Forward: Access leadership training, development resources, and promotion opportunities. People-First Culture: Join a team built on empathy, connection, and a shared mission to help others feel their best. Industry Leadership: Be part of the #1 massage and skincare provider in the country.

  • Lead by example, championing Massage Envy’s core values in every interaction.
  • Coach and mentor your team, setting them up for success and encouraging continuous growth.
  • Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
  • Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
  • Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
  • Foster a supportive, high-energy culture where team members feel valued and empowered.
  • A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
  • Passionate about wellness and committed to creating a positive environment for both clients and staff.
  • A strong communicator and motivator with a knack for building cohesive, productive teams.
  • Skilled at interpreting business metrics and using them to drive smart decisions.
  • Organized, proactive, and able to thrive in a fast-paced setting.
  • spa, fitness, retail, or hospitality experience a plus
  • Compensation that includes base salary, generous commissions and bonus opportunities
  • Excellent Medical Plans
  • Dental & Vision Insurance
  • Paid Time Off
  • Comprehensive 401k package
  • Employee discount on products
  • Free massage/skincare services monthly
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