General Manager

Helix Traffic Solutions, LLC•Plymouth, MA

29d

About The Position

The General Manager is responsible for the overall leadership, strategic direction, and operational excellence of the division. This role oversees all aspects of division operations including financial performance, strategic planning, team development, and ensuring alignment with Helix Traffic Solutions' corporate objectives. The General Manager serves as the senior leader for the division, driving growth, profitability, and operational efficiency while fostering a culture of safety, excellence, and continuous improvement.

Requirements

Bachelor's degree in Business Administration, Engineering, Operations Management, or related field
Minimum 10-15 years of progressive leadership experience in operations, construction, or related industries
Minimum 5-7 years of experience in senior management or leadership roles
Proven track record of managing P&L responsibility and achieving financial targets
Demonstrated ability to lead and inspire large, diverse teams across multiple locations
Strong strategic thinking and business planning capabilities
Excellent decision-making skills and ability to manage complex business challenges
Proven experience in organizational development and change management
Strong financial acumen and experience with budget development and financial analysis
Knowledge of traffic control, construction, or related industry operations
Proficiency in business software applications and financial reporting systems
Understanding of regulatory requirements and compliance in construction/traffic control industries
Exceptional written and verbal communication skills
Strong presentation and public speaking abilities
Proven ability to build relationships with diverse stakeholders
Excellent negotiation and conflict resolution skills
Ability to travel frequently to branch locations and customer sites (up to 50%)
Prolonged periods sitting in meetings and working on a computer
Ability to work in various weather conditions when visiting job sites
Occasional lifting of materials and equipment up to 40 pounds

Nice To Haves

Experience in the traffic control or construction services industry
Experience with multi-location operations and geographic expansion
Knowledge of government contracting and public sector business development

Responsibilities

Develop and execute comprehensive strategic plans that align with Helix Traffic Solutions' corporate objectives and market opportunities
Lead the development of annual division budgets and business plans to achieve financial and operational targets
Oversee strategic planning initiatives at the division level, ensuring alignment with overall company direction
Identify and evaluate new business opportunities, market expansion, and strategic partnerships
Drive long-term vision and growth strategies for the division
Provide oversight and leadership for all division operations, ensuring efficient and effective service delivery
Monitor and optimize operational processes to improve quality, efficiency, and customer satisfaction
Oversee all branch operations within the division, ensuring consistent standards and performance
Lead process improvement efforts and implementation of best practices across all operational areas
Ensure compliance with industry standards, regulations, and company policies
Develop and manage division budgets, forecasts, and financial plans to achieve profitability targets
Conduct regular financial reviews and develop strategic planning for cost reduction and revenue optimization
Monitor key performance indicators and financial metrics to drive business decisions
Collaborate with corporate finance team on financial reporting, analysis, and strategic initiatives
Ensure accurate financial controls and accountability across all division operations
Provide leadership and direction to division leadership team and management staff
Oversee leadership development programs and implementation to build organizational capability
Provide constructive and timely performance evaluations for direct reports
Foster a culture of accountability, continuous improvement, and professional development
Recruit, develop, and retain top talent to support division growth and success
Coordinate with corporate HR, Finance, and Safety departments to ensure alignment and consistency in policies and procedures
Ensure effective communication and collaboration between all departmental functions
Build and maintain strong relationships with key customers, vendors, and business partners
Represent the division in corporate meetings, industry events, and community activities
Collaborate with other division General Managers to share best practices and drive company-wide initiatives
Serve as primary liaison between division operations and corporate leadership
Manage escalated customer issues and maintain high levels of customer satisfaction
Drive revenue growth through new customer acquisition and existing customer expansion
Develop and maintain strategic partnerships and business relationships
Monitor market trends and competitive landscape to identify opportunities and threats
Lead proposal development and pricing strategies for major opportunities
Support corporate business development initiatives and market expansion efforts