General Manager

Leisure Hotels LLC

21d • Onsite

About The Position

About Flying Saddle Resort
Flying Saddle Resort is the only full-service boutique resort on the banks of the Snake River in Alpine, Wyoming, a 57-room destination property nestled at the entrance to Snake River Canyon, less than an hour from Jackson Hole, Grand Teton National Park, and Yellowstone.
The resort blends authentic western character with modern amenities, featuring three distinct accommodation types (Superior Rooms, Classic Rooms, and private Cabins), a heated indoor pool and hot tub, and the newly reimagined Grizzly Steakhouse, an upscale, chef-driven restaurant led by Executive Chef Joseph Andrade.
Flying Saddle is a true four-season destination, drawing guests for world-class fishing, whitewater rafting, snowmobiling, skiing, and hiking.
This is more than a job, it’s an opportunity to live and lead in one of the most scenic and experience-rich areas of the country.
Position Summary
The General Manager is the hands-on leader of Flying Saddle Resort, responsible for delivering exceptional guest experiences across lodging, food & beverage, and all resort amenities. This role sets the tone for the property, driving performance, building a strong team culture, and ensuring operational excellence across every department.
As the on-site leader, the General Manager serves as the primary connection between the resort team and Leisure Hotels & Resorts leadership, ensuring alignment with brand standards, financial goals, and long-term success.
Housing may be available for qualified candidates.
We also welcome interest from couples or partners looking to join a destination property together, with potential opportunities across departments depending on experience and availability. This is a unique opportunity to build your career while living in a world-class outdoor destination.

Requirements

• 3–5 years of General Manager, Assistant General Manager, or comparable leadership experience
• Strong food & beverage background required
• Proven financial management experience including P&L oversight
• Strong leadership, coaching, and team development skills
• Excellent communication and interpersonal abilities
• Must be willing to relocate to or reside within commutable distance of Alpine, Wyoming; housing options may be available
• Ability to work a flexible schedule including nights, weekends, and holidays
• Ability to lift up to 40 lbs as needed
• Strong problem-solving and decision-making skills
• Valid driver’s license required
• High school diploma or equivalent required

Nice To Haves

• Experience in boutique, resort, or seasonal destination properties preferred
• Experience with hospitality systems (PMS, POS, CRS) preferred
• Bachelor’s degree in Hospitality, Business, or related field preferred (or equivalent experience)

Responsibilities

• Lead, develop, and hold accountable all department leaders and team members
• Foster a positive, service-driven culture aligned with Leisure values
• Recruit, hire, train, and retain a high-performing team in a competitive resort market
• Provide ongoing coaching, performance management, and succession planning
• Maintain a visible, hands-on leadership presence across the property
• Ensure clear, consistent communication across all departments
• Oversee all F&B operations including Grizzly Steakhouse, Western Sports Bar, and events
• Partner with culinary leadership to maintain quality, consistency, and cost controls
• Monitor revenue, labor, and COGS to drive profitability while protecting guest experience
• Ensure compliance with alcohol service standards and regulations
• Support group dining, events, and private experiences
• Maintain operational systems (POS, inventory, etc.) and service standards
• Oversee all departments including front desk, housekeeping, maintenance, F&B, and amenities
• Ensure exceptional guest service and resolve escalated concerns professionally
• Maintain high standards for cleanliness, safety, and overall presentation
• Ensure compliance with company policies, OSHA, and local/state regulations
• Support seasonal programming, partnerships, and on-property experiences
• Step into operations as needed during peak times, weekends, and high-demand periods
• Own full P&L performance across lodging and F&B
• Develop and execute budgets, forecasts, and cost-control strategies
• Monitor daily financial performance and adjust as needed
• Oversee payroll, AP/AR, and reporting in partnership with accounting
• Review audits, deposits, and inventory controls
• Investigate and resolve financial discrepancies
• Partner with marketing to drive occupancy and revenue across all channels
• Identify opportunities for group, wedding, and event business
• Monitor market trends and adjust pricing and programming accordingly
• Manage online reputation and guest feedback responses
• Utilize systems (PMS, CRS) to optimize rates and availability
• Maintain accurate reporting and documentation across all departments
• Oversee scheduling, labor management, and workforce planning
• Ensure effective use of all systems (PMS, POS, Paylocity, etc.)
• Maintain compliance with OSHA, safety plans, and licensing requirements
• Represent the property positively within the local community

Benefits

• 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
• Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
• Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.
• Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
• Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
• Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees