General Manager

Drury Hotels • Phoenix, AZ

3d

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Incentives - Quarterly bonuses (we succeed together!) based on hotel results As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.

Requirements

• Passion to serve others and exceed our guests’ expectations
• Minimum of three-year supervisory experience with demonstrated leadership success.

Nice To Haves

• Bachelor’s degree in hospitality, business, or related field preferred
• Hotel experience preferred

Responsibilities

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Recruit, train, develop, and coach team members to excel in their career growth
• Deliver on key business metrics of quality, service, profitability, and team
• Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
• Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement

Benefits

• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical, dental, vision, prescription, life, disability
• Team Member Assistance Program
• Company-matched 401(k)
• Quarterly bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager