General Manager

Jersey Shore Restaurant Group•Monroe Township, NJ

45d

About The Position

Join the Jersey Shore Restaurant Group and be part of a team that thrives on excellence, creativity, and growth. With renowned locations like Half Moon Point, Harpoon Willy's, Coastal Canteen, and THE BANQS, we offer diverse hospitality opportunities—from culinary and mixology to customer service roles. The General Manager is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. Must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders. Partners with the Director and Executive Chef to set, meet, and exceed the goals of the business by ensuring alignment with the mission and goals of the business and the vision and core values of the Jersey Shore Restaurant Group.

Requirements

5+ years of leadership experience in restaurants and hospitality
Proficient knowledge of systems and processes in restaurant management
Strong business and financial acumen
English fluency

Nice To Haves

Spanish knowledge preferred

Responsibilities

Cultivate a culture of Enlightened Hospitality that supports our business objectives and growth
Lead the management team and team members in delivering consistent, memorable moments of hospitality for our guests
Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
Fosters a close partnership with the Executive Chef and kitchen management team, ensuring alignment on business goals and initiatives
Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short-term and long-term health of the business
Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success