General Manager - Alliance Hospitality Group - NEW Opening

Alliance Hospitality Group•Los Angeles, CA

1d•Onsite

About The Position

Alliance Hospitality Group is seeking a General Manager for a new opening, an iconic concept being relaunched. The company fosters a fun, vibrant atmosphere in a polished, sleek, high-end space, working alongside true hospitality professionals and culinary talents. The mission is to build community relationships by serving with passion in a hospitable environment, providing honest, consistent, and fresh food. The company prides itself on a team driven by quality, consistency, and integrity, offering a positive, professional environment that values individual team members and supports their growth. Alliance Hospitality Group is a growing company looking for team members to grow with them. This restaurant will house hospitality professionals with an unwavering desire to deliver exceptional service.

Requirements

Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant
Strong customer service skills, with the ability to provide personalized recommendations to guests
Strong organizational and time management skills with a particular attention to detail
Must be available to wore irregular hours, shifts, weekends, special events, weekends and holidays
Strong food and beverage knowledge

Responsibilities

Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales – act with a sense of urgency, be friendly, professional, and engaged
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
Maintain the highest level of safety, security, sanitation, and cleanliness of facility
Oversee Repairs & Maintenance
Must understand how to use basic computer applications and POS systems
Drive all standards in day-to-day operations
"Inspire, Inspect, and Inform" restaurant personnel on a daily basis
Develop management team to develop people and manage systems
Give Managers meaningful and challenging work assignments
Conduct quarterly management evaluations to track improvement of fundamental skills
Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations
Hire great talent and terminate any member of the staff on an as needed basis
Develop plans for continuous improvement in the restaurant's service levels
Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics
Must firmly confront poor performance while also recognizing and rewarding good performance
Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
Implement efficient and productive systems/processes in all departments (staffing levels, etc.)
Must be compliant with all California State labor/hiring laws, Department of Health standards, and OSHA standards
Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs)
Accurately process and submit
Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures
Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets
Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion
Seek better efficiency and productivity
Hold all Department Managers accountable for costs and budgets